Last updated, December 1st 2025
1. AGREEMENT TO TERMS
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Waters and Acland Digital Ltd, doing business as Waters and Acland Digital (“Waters and Acland Digital“, “we”, “us”, or “our”), concerning your access to and use of the website as well as any other media form, member website, member application, member subscription service, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in England and have our registered office at 22-25 Staveley Mill Yard, Kendal, Cumbria LA8 9LR.
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Service, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Service; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. FEES AND PAYMENT
We accept the following forms of payment:
– Visa
– Mastercard
– JCB
– American Express* (Global, except India)
– Discover
You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Pounds Sterling.You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.
5. CANCELLATION
Monthly subscriptions to our Support Hub automatically renew and will continue on a recurring basis until cancelled.
To cancel, sign in to your account at https://online.watersandacland.co.uk/ click on your profile icon (top right on desktop, or on Mobile, go to menu and tap your profile icon), then select Memberships → Subscriptions. From there, you can manage or cancel your subscription at any time.
Any applied coupons or discounts will expire prior to or upon cancellation depending on the coupon terms. If a coupon/discount has a finite redemption period, at the end of the redemption period you will be charged the full price of the recurring subscription purchased on the following billing cycle. Billing cycle starts the day of purchase.
All purchases are non-refundable once digital access has been granted. By purchasing, you agree that digital content and subscriptions begin immediately and that you waive your right to a 14-day cooling-off period under the Consumer Contracts Regulations 2013.
Cancellations take effect at the end of the current billing cycle. No partial refunds or credits will be issued for unused periods.
If you are unsatisfied with our services, please email us at digital@watersandacland.co.uk.
6. ONLINE COURSE, PROJECTS, COMMUNITY ACCESS & SUPPORT SERVICES
6.1 Definition of Courses and Platforms
Waters & Acland operates multiple digital platforms and course offerings. The legacy Discord-based online course and community (“Legacy Platform”) and the Waters & Acland New Online School (“New Platform”) are separate products, delivered through different systems, pricing models, and access structures.
While some tutorials, projects, or materials may be similar or shared between platforms, access rights, pricing, ownership, discounts, and support entitlements are not transferable between platforms unless explicitly stated in writing. Purchasing access to one platform does not automatically grant access to the other.
6.1.1 Course Content Scope
The Complete Online Course includes access to the specific tutorials, lessons, and materials made available as part of the course at the time of purchase. Purchase of the Complete Online Course does not include or guarantee access to any future tutorials, projects, lessons, features, or content that may be released after the date of purchase.
Any additional content, projects, or materials released in the future may be offered separately, included as part of other products or services, or made available at our discretion.
6.1.2 Course & Project Suitability & Requirements
The projects, tutorials and Complete Online Course are intended for users with access to a basic home workshop and an appropriate set of woodworking tools. While many projects can be completed using hand tools only, successful completion assumes the availability of suitable tools, workholding, and clamps, or the willingness to acquire these over time.
Some projects assume access to timber suppliers, machining or thicknessing services, or the ability to work from pre-prepared timber. Waters & Acland does not supply timber or materials.
Project dimensions shown within tutorials are provided as guidance only and may be adapted to suit available timber, tooling and workshop constraints.
Tool lists provided for individual projects are recommendations rather than minimum requirements; however, a basic level of tooling and workshop setup is required to complete projects safely and accurately.
If you are unsure whether your tooling, workshop setup, or experience level is suitable, you are advised to review the Tool Requirements Guidance and free project tutorials prior to purchasing the Complete Online Course.
6.1.3 Discounts, Offers & Promotions
Any discounts, promotional pricing, or special offers made available in connection with Waters & Acland products or services are subject to availability and may be amended or withdrawn at any time without prior notice. Discounts provided as part of an online course purchase are intended as a benefit for active students for 12 months from the date of purchase, unless otherwise stated. Proof of purchase of the relevant course may be required to redeem or access any discounts or offers.
Unless explicitly stated otherwise, special offers cannot be used in conjunction with any other discounts, promotional codes, or offers.
Where discounts or offers rely on third-party platforms, payment processors, or suppliers, their availability and operation are outside our control.
Discounts are not guaranteed, are non-transferable, and cannot be applied retrospectively to completed purchases unless explicitly stated.
Promotional offers may vary in content and structure, and may include or exclude optional add-on services, which will be clearly identified at the point of purchase.
6.2 Legacy Subscriptions (Discord-Based Access)
Legacy Discord memberships operate on a subscription model that may include course access, community access, tutor support, and discounts while the subscription remains active.
Legacy subscriptions:
Cancelling a legacy subscription will end all associated access and benefits tied to that subscription.
6.3 New Online School – One-Time Purchase Model
The New Online School operates on a “buy-and-keep” model. Courses, projects, or bundles are purchased as one-time payments and added to your W&A online school account.
“Lifetime Access”, “Buy and Keep Forever”, or “One-Time Purchase” means ongoing access to the purchased content for as long as it is made available on the New Platform. If the platform or specific content is discontinued, we will make reasonable efforts to provide alternative access, such as downloadable files or video links.
Tutor support is not included by default with course purchases unless explicitly stated at checkout.
6.3.1 Complimentary, Promotional & Goodwill Access
From time to time, Waters & Acland may grant complimentary, promotional, goodwill, beta, influencer, or other discretionary access to courses, projects, tutor support, or related services.
Such access does not constitute a purchase, does not create any ownership rights, and does not fall within the definition of “Lifetime Access”, “Buy and Keep”, or “One-Time Purchase”.
We reserve the right to modify, restrict, suspend, or revoke complimentary or promotional access at any time, with or without notice, particularly where such access was granted at our discretion or as part of a temporary arrangement.
Unless explicitly confirmed in writing, complimentary access does not convert into permanent paid access.
6.4 Early Access Programme for Discord Members
We may provide a limited low-price early-access pass to allow existing Discord members to explore the New Online School platform before purchasing, and while their Discord subscription remains active.
Early access is provided on a discretionary basis for evaluation purposes only and may be modified, revoked, or expire without notice.
Early access:
Tutor support provided during any early-access period, where offered, is discretionary, limited, and provided on a best-efforts basis only. Early access does not guarantee ongoing tutor support, response times, or future availability of support services.
Access to member discounts, where applicable, remains managed within Discord. Any discount codes or benefits tied to a Discord membership are available only within Discord. Not all members may be eligible for discounts.
6.5 Tutor Support – Scope, Availability & Fair Use
Tutor support is provided as occasional guidance for Waters & Acland projects only and is intended to support learning and skill development. It does not constitute personal mentoring, consultancy, or one-to-one coaching.
Tutor support is generally provided on a subscription basis, or as part of a free trial where applicable.
Where tutor support is described as “lifetime,” this refers to access to tutor support for the duration of the relevant online course or project purchased, subject to reasonable and fair use and the continued availability of tutor support as a service.
Tutor support is delivered solely on the online school platform through the Tutor Support Forum. Response times are not guaranteed; however, we aim to respond to project-related questions within 1–3 business days, subject to workload and availability.
Tutor support does not include:
We reserve the right to modify, limit, pause, or discontinue tutor support at any time, including changes to format, location, or delivery method. Tutor support may also be restricted where usage is deemed excessive, repetitive, or outside the scope of Waters & Acland course projects.
Any changes to tutor support will not affect access to purchased course materials.
Our goal is to teach sound techniques and safe practices, but woodworking is hands-on and individual outcomes will always vary.
Limitation of Liability
Tutor support is provided for educational purposes only and is intended to assist with learning and skill development on Waters & Acland projects. While tutors aim to provide accurate and helpful guidance, Waters & Acland does not guarantee the correctness, completeness, or applicability of any advice or information provided.
By using tutor support, you acknowledge that any actions taken based on guidance are your own responsibility. Waters & Acland and its tutors are not liable for any losses, damages, or outcomes resulting from the use of tutor support, including but not limited to mistakes, misinterpretations, or unsatisfactory results.
6.6 Individual Use & Account Sharing
All courses, subscriptions, and support services are intended for individual use only. Access is granted solely to the named account holder.
Shared accounts, account pooling, or access via institutional, educational, or organisational networks is not permitted. Accounts found to be shared, misused, or accessed by multiple users may be suspended or terminated without refund.
6.7 Service Availability, Platform Changes & Refunds
In rare or unforeseen circumstances — including but not limited to platform closure, technical failure, data loss, misuse of services, or breach of these Terms — we reserve the right to suspend or terminate access to any subscription, promotional offer, discount, or online service, with or without prior notice where necessary.
Where reasonably possible, and at our discretion, we may offer alternative means of accessing purchased course materials if a platform or service is discontinued. This may include downloadable files, emailed resources, or alternative video access. Ongoing community features or tutor support are not guaranteed where services are discontinued.
We do not provide individual technical support for new sign-ups beyond reasonable assistance required to access purchased content.
Video Content Access
All project videos on this site are embedded for streaming within the platform only. To protect our instructors’ work and intellectual property, video files are not available for download or offline use. Access to video content is limited to active members and must be viewed directly on this website.
Additional Use Restrictions
Access to video content is granted for personal, non-commercial viewing only and does not transfer ownership or usage rights. Videos may not be downloaded, screen-recorded, copied, shared, or redistributed in any form unless explicitly stated. We reserve the right to suspend or terminate access if these conditions are not respected.
6.8 Platform & Subscription Management Changes
We reserve the right to change our course delivery systems, subscription management platforms, or community infrastructure at any time. This may include moving services to a new platform, changing access methods, or requiring users to re-register.
While we aim to provide reasonable notice where practical, uninterrupted access during platform transitions cannot be guaranteed. No refunds will be issued solely due to platform or system changes, provided that purchased content or equivalent access remains available following the transition.
6.9 Safety, Tools & Personal Responsibility
Our courses, tutorials, projects, and support materials are provided for educational and informational purposes only. While we demonstrate woodworking techniques using both hand tools and power tools (including, but not limited to, routers, joinery systems, and cutting tools), all demonstrations are general examples and not a substitute for professional, in-person instruction or individual assessment.
If you are unfamiliar with, inexperienced in, or uncertain about the safe use of any tool, machinery, or technique shown in our content, you should seek qualified professional instruction or in-person training before attempting it yourself. With hand tools, keep hands behind the cutting edge at all times, secure your workpiece, and cut away from yourself.
Woodworking involves inherent risks. By accessing and using our content, you acknowledge and agree that you are solely responsible for:
We make reasonable efforts to demonstrate safe working practices; however, we cannot control how tools are used in your workspace or the conditions in which you work. You agree that any reliance on our tutorials or guidance is entirely at your own risk.
You are solely responsible for wearing and maintaining appropriate personal protective equipment (PPE), including but not limited to eye, hearing, respiratory, and dust protection, whenever required.
Limitation of Liability
We are not responsible for any injury, damage, loss, or harm to persons, equipment, property, or materials arising from your use of the course content, projects, community support, tutor support, or tutorials. This includes, but is not limited to, direct, indirect, or consequential financial losses, such as the cost of replacement materials, third-party repair costs, or loss of time. You agree that our total liability to you for any claim arising out of these terms shall be limited to the amount you paid for the specific project, tutorial, course or service giving rise to the claim.
Experience & Outcomes
Our goal is to teach sound techniques and safe practices, but woodworking is a craft where individual outcomes are heavily influenced by the user’s personal experience, patience, and tool maintenance. We cannot guarantee specific results, as the quality of the finished product is ultimately determined by your own skill development and execution.
7. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
8. USER GENERATED CONTRIBUTIONS
The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
Any use of the Site in violation of the foregoing violates these Terms of Service and may result in, among other things, termination or suspension of your rights to use the Site.
9. CONTRIBUTION LICENSE
You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
10. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
11. THIRD-PARTY WEBSITES AND CONTENT
The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
12. ADVERTISERS
We allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.
13. Giveaways Terms & Conditions
13.1. Promoter: Giveawaya are run by Waters & Acland, registered at:
Waters and Acland Digital Ltd
22-25 Staveley Mill Yard
Kendal, Cumbria LA8 9LR
England.
13.2. Eligibility: Entry is open only to legal residents of the United Kingdom aged 18 years or older. Employees of the Promoter, its affiliates, agents, or their immediate family members are not eligible.
13.3. Entry Requirements: No purchase is necessary to enter or win. A purchase does not increase the chances of winning. To enter, entrants must follow the specific entry method set out in the relevant post (which may include liking a designated post within our online school platform). Entries must be received within the stated giveaway period.
13.4. Giveaway Period: The giveaway begins on the date the host post is published and ends at the date/time specified in that post. Late entries will not be accepted.
13.5. Current Giveaway — Nothing currently running, but stay tuned in the community feed or on our socials.
13.6. Winner Selection & Notification: Winners will be selected at random from all valid entries received during the giveaway period. Winners will be notified via direct message on our online school platform within 7 days after the giveaway closing date. If a winner does not respond within 72 hours, an alternative winner may be selected.
13.7. Winner List: A list of winners can be requested by emailing digital@watersandacland.co.uk within 30 days after the giveaway closes.
13.8. Data Use & Privacy: Personal data collected from entrants will be used only for administering the giveaway and in accordance with our Privacy Policy. Entrants consent to the use of their details for this purpose.
13.9. Limitation of Liability: The Promoter is not responsible for lost, late, corrupted, or misdirected entries, or for any technical or network issues that prevent entry.
13.10. Governing Law: These terms are governed by the laws of England and Wales.
14. GOVERNING LAW
These Terms of Service and any disputes arising from or related to them are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction over any such matters.
15. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Service; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
16. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://www.watersandacland.co.uk/privacy-policy/.
By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in the United Kingdom. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you agree to have your data transferred to and processed in the United Kingdom.
17. TERM AND TERMINATION
These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
18. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Service will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
19. DISPUTE RESOLUTION
The European Commission provides an online dispute resolution platform. If you would like to bring this subject to our attention, please contact us.
20. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
21. DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE, OUR SERVICES, AND OUR MEMBER’S TUTORIAL CONTENT WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND ALL OUR TUTORIAL CONTENT AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT, ONLINE TUTORIAL CONTENT, OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, OR OUR ONLINE TUTORIAL CONTENT, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
22. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, THIRD PARTY SITES, OR ANY TUTORIAL CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US FOR THE RELEVANT COURSE, SUBSCRIPTION, OR SERVICE GIVING RISE TO THE CLAIM. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
23. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Service; (3) any breach of your representations and warranties set forth in these Terms of Service; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
24. USER DATA
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
We may also collect limited user interaction data through third-party tools such as Meta Pixel for the purpose of measuring engagement and improving our advertising. This tracking may include events such as visiting specific pages, but does not collect any personally identifiable or financial information. All tracking is conducted in accordance with GDPR and cookie consent requirements.
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
26. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
27. MISCELLANEOUS
These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.
28. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Waters and Acland Digital Ltd
22-25 Staveley Mill Yard
Kendal, Cumbria LA8 9LR
England
These terms of use were created using Termly’s Terms and Conditions Generator.
Website: https://online.watersandacland.co.uk
We are Waters & Acland Digital Ltd, the operator of this website. You can contact us regarding any privacy-related questions at digital@watersandacland.co.uk
We respect your privacy and are committed to protecting your personal data. This policy explains what personal information we collect, how we use it, and your rights under the GDPR and UK Data Protection law.
When visitors leave comments, we collect:
We use this information to manage comments and detect spam. After approval, your profile picture (if using Gravatar) is visible alongside your comment.
Gravatar: https://automattic.com/privacy
If you upload images, please avoid including embedded location data (EXIF GPS), as visitors may download and extract this information.
When you register on our website, we may collect:
Administrators can access this data to manage accounts and subscriptions. Users can view, edit, or delete their personal information at any time (except usernames).
We process payments via Stripe. Stripe handles all payment processing and stores payment information on their servers. We do not store or have access to your card details
We may share your name and email address with Stripe to process the payment.
For more details, see Stripe’s privacy policy: https://stripe.com/privacy
Our site uses cookies for functionality and user convenience:
If you use additional tracking or analytics tools, those cookies will be described separately, and you can manage consent via your browser.
Embedded content (e.g., videos, images, articles) from other websites behaves as if you visited that website directly. These websites may collect data, use cookies, or track interactions if you are logged in.
We may share your data with third-party tools that help operate our site or provide services, such as:
Replace/add services as needed.
We use your personal data to:
From time to time we run promotions that may require personal data such as name and email address. This data is used to administer the promotion and to provide access to our online school.
By registering as a free member, users may receive essential service-related emails, including notifications about account activity, forum replies, or content members have interacted with. These emails are part of the normal operation of the online school and cannot be opted out of without closing the account.
We may occasionally email you about our courses, new projects, and resources. You can opt out of marketing emails at any time without affecting your giveaway entries or free membership.
Under GDPR/UK GDPR, you have the right to:
You can exercise these rights by contacting digital@watersandacland.co.uk.
Some data may be retained if required for legal, security, or administrative purposes.
Our website is not directed to children under 16, and we do not knowingly collect personal data from children.
We may update this policy from time to time. Updates will be posted on this page with the date of revision.
For privacy-related questions or requests:
Email: digital@watersandacland.co.uk
Website: https://online.watersandacland.co.uk
Website: https://online.watersandacland.co.uk
We are Waters & Acland Digital Ltd, the operator of this website. You can contact us regarding any privacy-related questions at digital@watersandacland.co.uk
We respect your privacy and are committed to protecting your personal data. This policy explains what personal information we collect, how we use it, and your rights under the GDPR and UK Data Protection law.
a) Comments
When visitors leave comments, we collect:
We use this information to manage comments and detect spam. After approval, your profile picture (if using Gravatar) is visible alongside your comment.
Gravatar: https://automattic.com/privacy
b) Media
If you upload images, please avoid including embedded location data (EXIF GPS), as visitors may download and extract this information.
c) User Accounts / Memberships
When you register on our website, we may collect:
Administrators can access this data to manage accounts and subscriptions. Users can view, edit, or delete their personal information at any time (except usernames).
d) Payments
We process payments via Stripe. Stripe handles all payment processing and stores payment information on their servers. We do not store or have access to your card details
We may share your name and email address with Stripe to process the payment.
For more details, see Stripe’s privacy policy: https://stripe.com/privacy
e) Cookies
Our site uses cookies for functionality and user convenience:
If you use additional tracking or analytics tools, those cookies will be described separately, and you can manage consent via your browser.
f) Embedded Content
Embedded content (e.g., videos, images, articles) from other websites behaves as if you visited that website directly. These websites may collect data, use cookies, or track interactions if you are logged in.
g) Third-Party Services
We may share your data with third-party tools that help operate our site or provide services, such as:
Replace/add services as needed.
We use your personal data to:
From time to time we run promotions that may require personal data such as name and email address. This data is used to administer the promotion and to provide access to our online school.
By registering as a free member, users may receive essential service-related emails, including notifications about account activity, forum replies, or content they have interacted with. These emails are part of the normal operation of the online school and cannot be opted out of without closing the account.
We may occasionally email you about our courses, new projects, and resources. You can opt out of marketing emails at any time without affecting your giveaway entries or free membership.
Under GDPR/UK GDPR, you have the right to:
You can exercise these rights by contacting digital@watersandacland.co.uk.
Some data may be retained if required for legal, security, or administrative purposes.
Our website is not directed to children under 16, and we do not knowingly collect personal data from children.
We may update this policy from time to time. Updates will be posted on this page with the date of revision.
For privacy-related questions or requests:
Email: digital@watersandacland.co.uk
Website: https://online.watersandacland.co.uk